Home services
Win the job while you’re on another one
When you’re under a sink or up a ladder, the next customer is ringing. Oneanswer takes the call, gets the details that matter and books the visit, or puts a real emergency straight through.
- Caller: My boiler’s stopped working and there’s no hot water.
- Oneanswer: Sorry to hear that. Is there any smell of gas, or water leaking from the boiler?
- Caller: No, it just won’t fire up.
- Oneanswer: Thanks. I can book an engineer for tomorrow between 8 and 12. Can I take your postcode?
Without a receptionist
- Missed calls are lost jobs: callers ring the next number on the list.
- Call-backs at the end of the day turn into phone tag.
- Vague job details mean wasted trips or the wrong parts on the van.
With Oneanswer
- Captures the job type, address, postcode, access notes and photos request in a structured job card.
- Asks your urgency questions and transfers emergencies, such as a gas smell or flooding, using rules you set.
- Books survey or repair visits into free slots, allowing travel time between jobs.
- Gives call-out fee information only if you have approved it, never invented quotes.
Home services: common questions
Also set up for salons and beauty and estate and letting agents.
What happens with emergencies?
You set the emergency questions and who to call. Oneanswer transfers those calls immediately and gives safety information you have approved.
Can it give prices?
Only the prices and call-out fees you add to its knowledge. For anything else it takes details for a quote rather than guessing.
Does it work out of hours?
Yes. You choose what happens out of hours: book the next free slot, take a message, or forward urgent calls to an on-call number.
Put Oneanswer on your phone line this afternoon.
Give it your website, try it in your browser, then forward your number. 14 days free, no card.